Shop Policies

Welcome to my shop!

Delivery Times have slowed down due to Covid-19, please keep that in mind when ordering. 

Thank you for your understanding! 

You must be 18 years or older to order from my website! 

US Shipping Only!

My resin pieces are not Ready to Ship items. 

All Orders ship out within 2-4 weeks to ensure resin has fully cured. This is also because I do not gloss/dome my pieces until they are sold.

All none resin items ship within 5-7 business days, not including weekends and holidays. All orders placed with resin items will ship when resin item is ready. 

Due to the summer heat, items may need a few more days to harden. If anything comes slightly warped, set something heavy like a book on top of object for a few days and it will return to its flat shape. 

 

ALL SALES ARE FINAL. NO RETURNS, EXCHANGES, OR CANCELLATIONS.


All items are handmade pieces and may have small imperfections like bubbles, which is normal in resin crafting.
If you are not okay with this, please do not purchase.
I work really hard on my craft, and try my best to make everything as perfect as possible.

My products are heat resistant up to 500 degrees, meaning if you’re using this outside in the summer heat, it won’t melt, never put any flames directly onto items!! Never put the cherry of whatever you’re smoking with, directly on to tray, this can cause the resin to melt which can lead to resin fumes. Please use trays with caution! My products are also not food safe! Please do not ever cook/eat food on any of my items! 

Items may yellow over time, that is just what resin does, to slow down yellowing, please keep your items out of direct sunlight.

Please note: I am not responsible for lost or damaged packages once it is in the possession of USPS.
Please contact USPS with any delivery issues.

Once payment has cleared, all orders are shipped within 2-4 weeks.

Delivery times are solely up to USPS.

All sales are final. Due to the unique nature of handmade items,
once your order is placed there are absolutely NO refunds or cancellations.
I will work with you if there are any issues with your order but please be mindful
of this policy prior to ordering.

 

*My molds are handmade! Which means they do not come from machines or factories. Molds will always have small flaws/imperfections. I appreciate your understanding. My belief is that a piece is never fully done when it pops out of the mold, you are meant to glaze your piece with epoxy resin.

 

 

Let me know if you have any questions!

Follow me on Instagram/TikTok @StoneyGemz
to stay up to date with all my newest creations!

I would love to see how you use my art, tag me in your story on Instagram for a chance to get reposted! @StoneyGemz

Thank you for your support!

-As Always, Stay Stoney!